Etiquette Negotiation Tips For The Workplace ~ Part 2

Etiquette Negotiation Tips For The Workplace ~ Part 2 During  Negotiation Tips For The Workplace ~ Part 1, I told you about how I  learned  the benefits of negotiating in person or over the phone rather than through email at work.   Today I am going to share with you some more  tips  I learned in class so that you can become the best negotiator that you can be. Did you know that the most important part of a negotiation is to develop trust and a rapport with the other person?   Many times we walk into a negotiation and think only about what we want out of it but what if you take the time to  find out  what the other persons goals and objectives are also?    I think  what makes some people  great negotiators is being prepared  by researching what the other person will be expecting and desiring out of the negotiation. Here is how you can achieve your objective in your next negotiation: Know your hot buttons Know what makes you mad and when you need to take a deep breath or a break from the negotiation table.   Take a time out to reflect or think about something that makes you feel better.   Recognize what the other person is doing, suspend your emotions, control your behavior and continue to focus on your desired outcome and then respond appropriately Dont talk money in the beginning Take some time to develop a relationship with the other person and learn what their goals and objectives are before you start getting into the money discussion.   By knowing what the other persons goals are, you might find other offers or details that you can bring into the negotiation.   Reveal  a little  information and then wait for them to reveal a little more information. Decrease your self-focus  Increase  the other persons  trust in you  by decreasing your self focus nd be genuinely interested in helping them. The more information you give out, the more trust that you will be able to build.   See the deal the way they see it. Frames of reference are important Start a conversation in the area of things you have in common and where you overlap. Know your BATNA Best Alternative to Negotiated Agreement. Dont look desperate! Even if you dont have a BATNA, have confidence that you do have one. Think of another alternative that you can take instead to be stronger at the negotiation table. PREPARE Know your setting, the players, the cultural environment, the other persons motivation, objective and goal and  your reservation price your  lowest amount you can spend. Practice what-if scenarios and try role playing with another person for extra practice. Understand Dont be afraid to say, Help me understand.   Ask questions to reveal their inconsistencies and errors that my not match your information.   Dont feel pressure to close the deal.   Summarize and ask clarifying questions Use silence Remember the importance of pausing and using silence.   If you have bad news, say it and let the other person come up with a solution. Mirror Mirror the other person. Mimic their breathing and body language because  the body trumps words if you have an inconsistent message.   What is the other persons personality type? Are they an introvert or extrovert? Do your best to match the energy of the other person and  the other persons Myers Briggs Personality type. Lighten the mood There is no need to make the atmosphere intense.   Use humor and lighten the mood! Do you enjoy negotiating?   What are your tips?